How To Report A Defective Product Horizon Hobby

How To Report A Defective Product Horizon Hobby

If you have a defective product from Horizon Hobby, there are a few steps you need to take in order to report it.

First, you’ll need to find the product’s serial number. This number is usually found on a sticker on the product, and it will be a series of letters and numbers.

Next, you’ll need to go to the Horizon Hobby website and create a support ticket. In the ticket, you’ll need to include the product’s serial number, your name, and your contact information.

Lastly, you’ll need to wait for a response from Horizon Hobby. They will either help you troubleshoot the product or send you a replacement.

Does Horizon Hobby have a warranty?

Horizon Hobby offers a warranty on most of their products. The warranty length and coverage varies by product, so it is important to check the product’s warranty information before purchase.

Products that are covered by the Horizon Hobby warranty include:






Products that are not covered by the Horizon Hobby warranty include:



-Remote controls


-Spare parts

If a product is defective, Horizon Hobby will repair or replace the product at their discretion. To file a warranty claim, customers can contact Horizon Hobby’s customer service department.

How do I contact Horizon Hobbies?

If you need to contact Horizon Hobby, you have a few different options. You can call them, email them, or write to them.

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To call Horizon Hobby, you can dial 1-800-338-4639. If you’re calling from outside of the United States, you can call +1-847-561-6700.

To email Horizon Hobby, you can send your message to [email protected].

If you’d rather write to Horizon Hobby, their mailing address is:

Horizon Hobby

4105 Fieldstone Road

Champaign, IL 61822

If you have any other questions or concerns, don’t hesitate to contact Horizon Hobby. They’re more than happy to help!

How do I return to Horizon Hobby?

If you are having trouble returning an item to Horizon Hobby, don’t worry, we’re here to help.

First, you will need to obtain a Return Authorization (RA) number. To do this, you will need to contact our Customer Service Department at 1-877-504-0233. Our team will be happy to help you through the return process.

Once you have your RA number, you will need to package the item securely and include the RA number, your contact information, and a brief explanation of the return.

You can then mail the package to:

Horizon Hobby

Attn: Returns

4105 Fieldstone Road

Champaign, IL 61822

If you have any other questions about returning an item to Horizon Hobby, don’t hesitate to contact us. We’re here to help you get your product back to us as quickly and easily as possible.

Who is the CEO of Horizon Hobby?

Horizon Hobby is a company that specializes in the design, development, and distribution of hobby products. Their products are geared towards radio control (RC) enthusiasts, modelers, and hobbyists.

The company is headquartered in Champaign, Illinois, and was founded in 1985 by Mike Radio. Horizon Hobby has a number of brands that they market and distribute, including Blade, ParkZone, and E-flite.

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The CEO of Horizon Hobby is Mike Radio. He has been with the company since its inception and has been responsible for its growth and success. Radio is a long-time radio control enthusiast and has a passion for the hobby. He is a driving force behind Horizon Hobby’s commitment to innovation and customer satisfaction.

Under Radio’s leadership, Horizon Hobby has become one of the largest and most successful hobby companies in the world. Their products are sold in over 70 countries, and they have a large and devoted customer base.

Horizon Hobby is a well-respected and trusted brand in the hobby industry. They continue to innovate and bring new products to market, and their commitment to customer satisfaction is evident in their high customer satisfaction ratings.

If you’re interested in RC products, Horizon Hobby is a company you need to know about. Their products are top-quality and widely respected, and their CEO is a man with a passion for the hobby and a commitment to his customers.

Does Horizon Hobby own Duratrax?

There is no one definitive answer to this question. It is complicated and may depend on how you interpret the facts.

Horizon Hobby, a large manufacturer and distributor of radio controlled aircraft, cars, and boats, does in fact own a stake in the Duratrax company. However, it is not clear how much ownership they actually have.

Some sources say that Horizon Hobby has a controlling interest in Duratrax, while others say that they only own a minority stake. It is also not clear what this stake consists of – is it a share of ownership, a share of profits, or something else?

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What is clear is that the two companies have a close relationship. Horizon Hobby distributes Duratrax products, and the two companies often work together on product development.

So, while it is difficult to say for certain whether Horizon Hobby owns Duratrax, it is clear that the two companies have a very close relationship.

How long is Arrma warranty?

Arrma offers a warranty for all of its products. The warranty length depends on the product.

For example, the warranty for the Arrma Talion 6S BLX is two years. The warranty for the Arrma Granite Mega 4×4 BLX is three years. The warranty for the Arrma Kraton 6S BLX is one year.

The warranty for Arrma products covers manufacturing defects. The warranty does not cover damage caused by crashes, accidents, misuse, or abuse.

How do I cancel a Horizon Hobby order?

Cancelling an order with Horizon Hobby is a relatively simple process. First, you’ll need to log in to your account on the Horizon Hobby website. Once you’re logged in, you’ll be able to view all of your current orders. To cancel an order, just click the “Cancel” button next to the order you want to cancel.

If you’ve already received your order, you can return it for a refund. Just make sure you follow the return instructions on the Horizon Hobby website.

If you have any questions or problems cancelling your order, you can contact Horizon Hobby customer service for help.